Fiji Airways has announced a number of new customer service offerings including new baggage allowance for Business Customers, increased entertainment options and a dedicated ‘Premium Service Team’. In December 2015, Fiji Airways increased baggage allowance for Business Class Customers on all flights with the exception of flights to and from the USA, from 30kg to 40kg. In addition, Tabua Club members travelling in Business Class will be able to take a further 10kg on top on the 40kg allowance. On USA flights, the checked baggage allowance for Business Class customers will increase from two to three pieces of luggage, with Tabua Club members able to take four. From January 2016, Fiji Airways will also introduce a dedicated ‘Premium Service Team’ for the special needs of VIPs, CIPs and Tabua Club Members travelling in Business Class. This will include a Meet and Greet Service at Nadi and Suva airports for Departures and Arrivals, a concierge service, pre-assigned seating and personal assistance for flight connections in Fiji.
fijiairways.com
